Case Study

Four years of declining enrollment, reversed in a single season.

Client
Camp Huawni
Engagement
Customer acquisition growth
Started
March 2026
Duration
12 weeks
3.4×
New customers
19.5×
Return on investment
89%
Returner re-enrollment

The challenge

Camp Huawni was still enrolling campers, but growth had plateaued well below its potential. Acquisition channels were underperforming, lead intake was inconsistent, and there was no clear system for turning interest into enrollments.

Enrollment by year

Enrollment had slid every year since 2022. The partnership began in March 2026 — and the year finished back above 2025.

618
2022
586
2023
533
2024
473
2025
495
2026
378
2027
2022–2025, before the partnership
2026, the year we started
2027 pre-registration, so far

What we did

Six moves, run in parallel over twelve weeks — hitting acquisition from every angle at once rather than optimizing a single channel in isolation, and iterating weekly so improvements compounded inside a short window.

1

Redesigned the enrollment process

One clear path from first touch to registered camper, with no dead ends.

2

Built new lead intake methods

Capturing families the old process had been quietly losing.

3

Updated the website for conversion

Clearer experience, fewer places to fall off.

4

Reworked core SEO strategy

Improved organic visibility and the quality of inbound traffic from families searching for summer camps.

5

Optimized Google Ads

Lower acquisition costs and sharper targeting on every campaign.

6

A run of smaller, targeted fixes

Compounding improvements across the whole funnel.

Retention

56% → 89%

Share of eligible returners who came back

+18%

Returning camper volume

Why it worked

A holistic strategy that hit acquisition from several angles at once, not one channel in isolation.

Weekly iteration on what was and wasn't converting, so gains compounded across the season.

A streamlined intake process that turned existing interest into enrolled campers.

In their words

"Working with Pattern is personal in the best way. I feel heard and understood, as if they have genuinely become students of our organization."
Lainey Buchanan
Director of Administration, Camp Huawni
"What sets them apart from other agencies we've worked with is that they truly learned our organization. They didn't offer generic, untested methods — their recommendations were very specific to who we are and what we need."
"I was surprised by how available Pattern was — easy to connect with quickly when needed. Although operating as a third party, they felt like an extension of our full-time team."
"I believe the ideas and direction they recommend are informed and aim to truly benefit us. In short: knowledgeable, honest, and a seamless partnership."

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